14:30 - We are aware if an outage in your area and our teams are on-site investigating further.
16:20 - Our Engineers are still on-site investigating the cause for the outage.                                                                                                                                        17:00 - We have picked up fibre cables that have been damaged and need replacing.                                                                                                                              18:40 - Our Engineers are currently resplicing fibre cables to restore services.                                                                                                                                        20:30 - Our Engineers are currently resplicing fibre cables to restore services.                                                                                                                                        21:50 - Our Engineers are currently resplicing fibre cables to restore services. We have called another team to join us on-site to speed up the process.                        03:00 - Our Engineers have been able  to get the services back online however, we’ve identified that some customers may still be experiencing degraded signal. Teams back on-site first thing this morning to carry out a permanent fix.                                                                                                                                                            09:30 - Our Engineers are currently on-site splicing the damaged fibre cables.
11:40 - Our Engineers are still on-site repairing the damaged fibre cables. 

We will not rest until this has been resolved.