Check below to see if there are any current network faults or issues.
Date | Time | Areas affected | Type of incident | Impact |
2025-04-17 | 14:30 | Bradford - Low Moor and Keighley | Outage | No Internet Connection |
14:30 - We are aware if an outage in your area and our teams are on-site investigating further.
16:20 - Our Engineers are still on-site investigating the cause for the outage. 17:00 - We have picked up fibre cables that have been damaged and need replacing. 18:40 - Our Engineers are currently resplicing fibre cables to restore services. 20:30 - Our Engineers are currently resplicing fibre cables to restore services. 21:50 - Our Engineers are currently resplicing fibre cables to restore services. We have called another team to join us on-site to speed up the process. 03:00 - Our Engineers have been able to get the services back online however, we’ve identified that some customers may still be experiencing degraded signal. Teams back on-site first thing this morning to carry out a permanent fix. 09:30 - Our Engineers are currently on-site splicing the damaged fibre cables.
11:40 - Our Engineers are still on-site repairing the damaged fibre cables.
We will not rest until this has been resolved.